IT Asset Management Tooling 

Tooling Set Up and Ongoing Management

 

 

 

ITSX Process for Flexera asset management.

ITSX ARE EXPERTS WITH IT ASSET MANAGEMENT TOOLING AND SAM TOOLS 

We can help with :

  • RFP documentation & templates 
  • Tool requirements gathering, tender and selection 
  • Tool installation 
  • Vendor onboarding 
  • Health checks 
  • Hosted tooling solutions  

 

  • ITAM tooling full managed services  
  • Process & policy definition service 
  • "Feed and Water" management-run services  
  • Data validation and cleansing  
  • Health checks 
  • Implementations and replacements 
  • Entitlement-loading and configuration 
  • Infrastructure, discovery, operations service management i.e. interfaces and APIs 
  • Data entry / configuration / validation 
  • Maintain & enhance SAM tooling interface 
  • CMDB & asset tables - data quality / entry / configuration / validation / maintenance / normalisation  
  • End-of-life data validation  

 

 

Services

Flexera Infrastructure Services 

  • System Monitoring  
  • FNMP On-Prem Maintenance 
  • Adapter Maintenance 
  • FNMP Cloud Releases 
  • FNMP On-Prem Upgrades 
  • System Health Check 
  • Issue Management 
  • FNM-EA System 
  • FNM-SAP System 

Discovery & Inventory Services 

  • OOTB Discovery & Inventory 
  • Custom Discovery & Inventory 
  • Manage Subnets & Devices 
  • Oracle DB Inventory 
  • Virtualized Inventory 
  • Business Data Management 
  • Specialized Inventory 
  • FNM-EA Inventory 
  • FNM-SAP Inventory 

Operational Services 

  • Enterprise Data Management 
  • Inventory Data Management 
  • Hardware Asset Data Management 
  • Contract Data Management 
  • Purchase Data Management 
  • License Data Management 
  • Entitlement Processing 
  • PO Processing - Tier 1 
  • PO Processing - Tier 2 
  • Installed Software Management 
  • Application Status Management 
  • Reports & Knowledge Transfer 
  • Metrics Tracking 

 

 

 

 

  REPORTS AND METHODS

Recognition Checksums

  • Measurement and Calculation Method: Lines of installed and Unassigned software.
    Frequency and/or Timing: Monthly
  • Measurement and Calculation Method: Lines of Installed and Ignored software.
    Frequency and/or Timing: Monthly
  • Measurement and Calculation Method: Lines of Installed and Assigned software.
    Frequency and/or Timing: Monthly

Change by Machine

  • Measurement and Calculation Method:  Delta from one-month report to the next
    Frequency and/or Timing: Monthly

Hardware Report

  • Measurement and Calculation Method:  Delta from one-month report to the next.
    Frequency and/or Timing: Monthly

Hardware Manufacturer Summary

  • Measurement and Calculation Method:  Delta from one-month report to the next.
    Frequency and/or Timing: Monthly

Installed and Unassigned

  • Measurement and Calculation Method:  Delta from one-month report to the next.
    Frequency and/or Timing: Monthly

New Installs and Unassigned 

  • Measurement and Calculation Method:  Delta from one-month report to the next.
    Frequency and/or Timing: Monthly

Operating System Summary 

  • Measurement and Calculation Method:  Delta from one-month report to the next.
    Frequency and/or Timing: Monthly

Software by machine 

  • Measurement and Calculation Method:  Delta from one-month report to the next.
    Frequency and/or Timing: Monthly

Software Summary 

  • Measurement and Calculation Method:  Delta from one-month report to the next.
    Frequency and/or Timing: Monthly

Software Summary multiple editions 

  • Measurement and Calculation Method:  Delta from one-month report to the next.
    Frequency and/or Timing: Monthly

Inventory Data Validation

  • Measurement and Calculation Method:  Total number of assets by inventory source, for which inventory data has been provided.  Previous reporting cycle figures are provided for comparison purposes and a delta position between the two cycles is recorded. 
    Frequency and/or Timing: Monthly

Non-Instance Data Validation 

  • Measurement and Calculation Method: The Non-Instance data collection is managed and a schedule agreed regarding frequency of collection.  Non-Instance data is tracked to ensure data is included in the ELP reporting each cycle (until the data is refreshed again). 
    Frequency and/or Timing: Monthly

Entitlement Data Validation 

  • Measurement and Calculation Method: At the end of the ELP process, a report is produced to indicate that entitlement has been included in the ELP.  Previous reporting cycle figures are provided for comparison purposes and a delta position between the two cycles is recorded. 
    Frequency and/or Timing: Monthly

 

 

 

Delivery Method

We provide an offsite UK based service with an offshore India based service.

Our experts are embedded into your team providing a blended delivery. This means a 100% delivered service and an 80% delivered service with upskilling of your team, reducing to 20% ITSX delivery over time.

Duration of activities 

  • 1/3/5 days per week 
  • 1/3/6/12 month services
  • Flexible resource pool, drawn down over period
  • Defined project

Charging Model 

  • Day Rate 
  • Outcome based project 
  • Partial managed service 
  • Full managed service 
  • Direct purchase / government framework 
  • Via a software reseller  

Tooling we can work with

  • Manual data collection 
  • Existing tool (Flexera, ServiceNow, Snow, other tools) 
  • Deploy new permanent or temporary tool

 

 

 

Our Leadership
& Expertise

 

  • ITAM Expert project manager
  • Embedded temporary team manager
  • Staff & resource management 
  • Embedded or remote team consultants (Contractors SIFA level 2-6)
  • Employees of ITSX