Renewal management

ITSX renewal management service can take over part, or all, of your contract renewal management process. 

 

 

Managing contract renewals can be a complex and resource-heavy process that is rarely a core function of any IT department.

Renewals are an essential part of the software lifecycle but, all too often they are completed with little insight into the business use and/or need for the applications. When you leave renewals to the last minute you greatly reduce your negotiation leverage with the vendor and you greatly increase your risk of unnecessary additional expenditure.

ITSX have developed a Renewals Management Process that removes the complexity from renewals and delivers directly focused expertise capable of managing any or all parts of the process for you. Tailored to the specific needs of customers and built on decades of ‘in the field’ experience, The Bronze, Silver or Gold service allows you to extract maximum value from your software without having to manage the renewals process yourself. 

ITSX renewal management service can take over part, or all, of your contract renewal management process.  

 

Renewal Management 

  • Stakeholder engagement and validation 
  • Renewal timeline and dashboards 
  • Renewal budget management  
  • Renewal savings tracking and optimisation 
  • New demand gathering, validation and optimisation 
  • Savings identification, tracking & delivery 

 

 

 Renewal Service Options

>

Bronze renewal service 

  • SAM tool deployment check 
  • Business requirements check 30 days prior to renewal 
  • Purchase order request  

Silver renewal service 

  • SAM tool deployment check 
  • Business requirements check 30 days prior to renewal 
  • Purchase order request  

+

  • 6-monthly review  
  • Optimisation recommendations  
  • SAM tool license position 
  • Stakeholder mapping and roadmaps  
  • Vendor portal management 

Gold renewal + full lifecycle service

  • SAM tool deployment check 
  • Business requirements check 30 days prior to renewal 
  • Purchase order request  
  • 6 month review  
  • Optimisation recommendations  
  • SAM tool license position 
  • Stakeholder mapping and roadmaps  

+

  • Proactive lifecycle management  
  • Demand forecasting  
  • Optimisation delivery management 
  • Full SAM toolset capability utilisation  
  • Publisher strategy  

 

 

 

All captured in our renewal manager platform that gives you: 

 

Renewal software asset management tracking services at ITSX

 

Software Delivery Examples: 

Screen shot form our Software Asset Management software

Screen shot form our Software Asset Management software

 

 

Delivery Method

We provide an offsite UK based service with an offshore India based service.

Our experts are embedded into your team providing a blended delivery. This means a 100% delivered service and an 80% delivered service with upskilling of your team, reducing to 20% ITSX delivery over time.

Duration of activities 

  • 1/3/5 days per week 
  • 1/3/6/12 month services
  • Flexible resource pool, drawn down over period
  • Defined project

Charging Model 

  • Day Rate 
  • Outcome based project 
  • Partial managed service 
  • Full managed service 
  • Direct purchase / government framework 
  • Via a software reseller  

Tooling we can work with

  • Manual data collection 
  • Existing tool (Flexera, ServiceNow, Snow, other tools) 
  • Deploy new permanent or temporary tool

 

 

 

Our Leadership
& Expertise

 

  • ITAM Expert project manager
  • Embedded temporary team manager
  • Staff & resource management 
  • Embedded or remote team consultants (Contractors SIFA level 2-6)
  • Employees of ITSX